Wallet Page User Guide
1. What Can the Wallet Page Do?
The Wallet page is used to view your account balance, recharge status, and transaction details.
The page supports the following capabilities:
- View the current balance
- Start a recharge
- View transaction records
- Filter records by type
- Filter records by time range
- Export bills
2. How Do I Enter the Wallet Page?
You can usually enter it through a quick entry, the personal center, or Wallet in the navigation.
3. What Information Can I See on the Wallet Page?
It generally includes:
- Current balance
- Total recharged
- Total consumed
- This month's consumption
- Recent transaction records
4. How Do I Recharge?
Click Recharge Now on the Wallet page, and the system will open the recharge flow or recharge popup.
After the recharge is complete, you can usually return to the Wallet page to view:
- Latest balance
- New transaction record
5. What Can I See in Transaction Details?
Transaction details usually show:
- Type, such as recharge, consumption, or income
- Status, such as successful, processing, or failed
- Amount
- Time
- Related title or description
6. How Do I Filter Transaction Records?
The page generally supports filtering by the following dimensions:
- Type: all, recharge, consumption, income
- Time: all, today, yesterday, this week, this month
Suitable scenarios:
- Check recent consumption
- View recharge records for a certain time period
- View income data separately
7. How Do I Export a Bill?
After clicking Export Bill, the system usually exports the current filtered results as a CSV file.
We recommend setting the filter conditions before exporting so the exported content is more accurate.
8. Why Does My Balance Not Change Immediately After a Successful Recharge?
Usually, the system is still synchronizing data. We recommend:
- Wait a moment and refresh
- Return to the Wallet page and check again
- Verify whether a bill record has been generated
9. Frequently Asked Questions
1. Why Are There No Records on the Wallet Page?
Possible causes include:
- You have not recharged or consumed anything yet
- No records match the current filter conditions
2. Why Cannot I Export the Bill?
Please check:
- Whether there is data under the current filter conditions
- Whether the browser has blocked the download
3. Why Does the Status Show Processing?
It means the transaction has not been finally completed yet. Please refresh later to check the result.
10. Summary of Usage Recommendations
We recommend checking the Wallet page regularly, especially when using generation capabilities frequently. Pay attention to your balance and consumption details in time to avoid affecting normal use.